INTRODUCTION
Welcome to E. Floral Design. I am Emsley Lewis, a florist operating at https://www.efloraldesign.com/. I am committed to protecting your personal information and your right to privacy. This Privacy Policy explains how I collect, use, and safeguard your information when you visit my website.
By using my website, you agree to the terms of this Privacy Policy. If you have any questions, please contact me at bloom@efloraldesign.com.
INFORMATION I COLLECT
• Personal identification information such as your name, email address, phone number, and event details when you submit a contact or inquiry form.
• Booking and appointment details including your event date, location, and any preferences you share during the scheduling process.
• Payment information processed securely through third-party payment processors. I do not store full credit card or banking details on my servers.
• Your email address if you subscribe to my mailing list or newsletter.
• Your phone number if you opt in to receive SMS text messages from me.
• Technical information such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.
HOW I USE YOUR INFORMATION
I use the information I collect to:
• Respond to your inquiries and provide information about my services
• Process bookings, contracts, and payments
• Communicate with you about your event or project
• Improve my website and services
• Send you updates or promotional content (only if you have opted in)
• Comply with legal obligations
I will never sell, rent, or trade your personal information to third parties for their marketing purposes.
COOKIES
This website uses cookies — small text files stored on your device — to enhance your experience and help the site function correctly. Cookies may collect information about how you use this site, which pages you visit, and how long you stay.
You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of this website.
THIRD-PARTY SERVICES
I use the following third-party services that may collect or process your data:
• Google Analytics: I use Google Analytics to understand how visitors interact with my website. You can opt out at: https://tools.google.com/dlpage/gaoptout
• Meta (Facebook/Instagram): I use Meta's advertising tools, including the Meta Pixel, to run lead ads and measure their effectiveness. You can manage your Meta ad preferences at: https://www.facebook.com/ads/preferences
• Email Marketing Platform: I use a third-party email service provider to send emails. Your email address may be stored on their platform and is subject to their privacy policy.
• Payment Processors: Payments are handled by third-party processors. Your financial information is subject to their security standards and privacy policies.
DATA RETENTION
I retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. When your information is no longer needed, I will securely delete or anonymize it.
YOUR RIGHTS
Depending on your location, you may have the right to:
• Access the personal information I hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict how I process your data
• Withdraw consent where processing is based on your consent
To exercise any of these rights, please contact me at bloom@efloraldesign.com.
DATA SECURITY
I take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
CHILDREN'S PRIVACY
This website is not directed at children under the age of 13. I do not knowingly collect personal information from children.